By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order pricing.

Dispatch

Times vary according to availability but are usually processed within 3 business working days. Any guarantees or representations made as to delivery times are limited to India and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. If an order is out of stock, we shall advise you by email within 5 working days and offer you a refund.

Pricing and Availability

Whilst we use our best endeavors to try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any items which you have ordered, we will inform you of this as soon as possible and give you the option to revise your order at the correct price or to cancel the order.

All prices are inclusive of GST. Delivery charges may be charged in addition based on location. Please refer to the Shipping and Delivery section for more.

Payment

Upon receiving your order we will carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted. All prices are shown in INR.

Indemnity

You agree to indemnify, defend and hold harmless Raaeshi’s Naturals, its owner, officers, employees, consultants and agents, from any and all third party claims, liability damages and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of the Terms of Service.

Refund Policy

Refunds are processed in a maximum of 15 days from the date on which we receives returned goods. A refund cheque will be deposited in your bank account in case of Cash on Delivery orders. The cheque will be made in favour of the “Billing Name” you used when placing the order. In case of prepaid orders through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the bank account from which it was paid.

Return Policy

We follows a transparent, No Questions Asked return policy for all full-price products bought off the online store (you can return unused products you have ordered within 15 business days of the date of receipt. Return shipment fees will have to be borne by the customer.

Intellectual Property Rights

All of the Intellectual Property, Software and content has been made available to you on or through this website remains the property of Raaeshi’s Naturals and are protected by copyright laws and treaties around the world. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website.

Disclaimer of Liability

The material is displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy.

Due to the use of natural & pure ingredients in products listed, taste, colour and consistency may vary. There may be natural blemishes/distinctions that are not product flaws. Such variations are inherent in the manufacturing of natural products, so you may find slight distinctions that make your purchase special and truly one-of-a-kind. Please note that while we have tried to accurately display the colors and size of products, the actual colors you see will depend on your electronic screen’s settings and may not be accurate.

Variation

We have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.

Complaints

Hopefully, you will be satisfied with our service. However we operate a complaints handling procedure. Please email wecare@raaeshisnaturals.com in the first instance.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Indian courts.